Screen Printing

  • Preferred Format (.ai, .eps)

    • Be sized the actual size of the desired print

    • All text converted to outlines

    • No linked files (all art elements must be embedded within the one art file)

  • Additional Formats In Order of Preference

    • .pdf, .jpeg, .gif, .tiff, .bmp

    • 300dpi resolution preferred (the higher, the better)

    • Additional art fees may apply 

 DTG printing
  • PNG file

  • At least 150 DPI for best quality (300+ DPI is best)

  • RGB color space — our production process exceeds the CMYK limits and thus RGB is more appropriate

  • Transparent background — ink will not be printed on transparent parts of the artwork file

  • Artwork will be scaled to print specification size regardless of file metadata

  • Separate artwork files when printing on multiple sides of garment


1. The original artwork, image or photograph, as long as it is no larger than 8.5 x 11 (so we can scan it). DO NOT fold your artwork to fit it in a small envelope. PLEASE include a sturdy piece of cardboard with your original in a correctly sized envelope to prevent bending. Be sure to use the correct amount of postage or your image will not reach us.

2. Digital vector artwork saved from Adobe Illustrator CS3 (or earlier) or Macromedia Freehand MX (or earlier). Convert all text to paths/outlines to eliminate the need for the fonts to be present when we open your file. Paths also make logos more stable and less likely for spacing to change between letters or words. PLEASE INCLUDE ALL FONTS AND IMAGES IF YOU USE THEM. DO NOT EMBED IMPORTED IMAGES. LINK ALL IMPORTED IMAGES TO THE FILE.

3. Digital artwork saved as a TIFF, PSD, or JPEG file from Adobe Photoshop CS3 (or earlier) or another similar pixel based graphics program. These images MUST be created at 300 DPI resolution at the final size you want your image to print. (i.e. if you're printing 3" x 6" stickers, the artwork should be created at that size at 300 DPI aka 900 x 1800 pixels). If you save a file as a JPEG, DO NOT compress it below a 9/high quality. The more you compress a JPEG the worse it will look when printed. Avoid JPEG's if you can. DO NOT TAKE ARTWORK FROM THE WEB. It is usually saved at 72 DPI, which will print HORRIBLY (and may also be illegal if the image does not belong to you)! Do not resize/blow up an image from 72 DPI to 300 DPI as it will still print badly (a low resolution pixel image will look even more pixelated when blown up). If you are sending Black & White art with gradients, make sure to change it to Grayscale Mode before saving. If the artwork is solid Black & White change it to Bitmap mode. Doing these things will reduce your file size enabling you to email the file to us easily.


Cut vinyl lettering is cut-to-shape and requires a special file format to produce that effect.

    Cut vinyl lettering is comprised of letters, numbers or shapes that are cut to the actual outline of the character with the remaining vinyl material weeded (removed) away to leave just the characters in tact without a background. There are two ways to make cut vinyl lettering both of which will require certain specific files to achieve the desired "no background" cut vinyl lettering look.

    For solid spot color cut vinyl lettering we load up our vinyl plotter machine with a roll of either intermediate or premium solid colored vinyl. The plotter will then read the outline of the letters and in turn will cut the letters to shape, but to do so, it requires a "vector" file outline format. A vector file can be formatted to turn all the text into outlines that the vinyl plotter recognizes to cut the lettering to shape. Typical vector file extensions include .AI, .EPS and .PDF which are predominantly generated from the Adobe Illustrator software.

    For cut vinyl lettering that has shading, gradients, drop-shadows or special Pantone color call-outs we can digitally print vinyl lettering as well. But again, to achieve the "no background" look so that your vinyl looks as if it was painted on the surface, a vector file is needed. And "raster" files (see below) will have to be printed on clear vinyl to achieve the cut-to-shape look or be re-created in a vector format to be able to cut-to-shape.

    "Raster" files, which are basically images and contain no outlines for cutting, can't be used for cut vinyl lettering. The typical extensions for raster files are .JPG, .TIF, .PNG, .GIF or .PS. If you only have a raster file available to you, ask your sales representative about our design services, and we might be able to re-create the file for you in a vector format that can be cut-to-shape (design fees will apply.)

 Poster printing
  • PNG file

  • At least 150 DPI for best quality

  • RGB color space

  • Width or height must be 17" or 24"

Mug printing
  • PNG file

  • At least 150 DPI for best quality

  • RGB color space

  • Black mugs require black background

  • The mug artwork size represents the full width of the mug from the left edge of the handle around to the right edge.

    MugSafe print areaArtwork size

    White 11oz mug 8.8" x 3.6"   (Artwork template)

    White 15oz mug 9" x 4"  (Artwork template)

    Black 11oz mug 7.48" x 3.24" 

    Black 15oz mug 7.75" x 3.75" 

    Color changing 11oz mug 8.8" x 3.6"


If you do not have a print ready image you will be charged Art fee's.  A bar napkin with a stick figure drawing on it does not constitute "print ready", sorry.  Grainy cell phone pics taken at odd angles don't count either.  Additional fee's for low quality Art files would apply.

We value our artist's and designers and they get paid for their work.